Customer Empathy
Understanding Customer Needs
Reading time: 4 mins
Practice the valuable behavior of deeply understanding your customers.
Ethnographic Research
Understanding Customer Needs
Reading time: 7 mins
Observe people in their context for insights that lead to desireable solutions
Related Worlds
Creative solution ideas
Reading time: 5 mins
Get inspiration for great ideas by looking at the worlds best examples
"Sketching" ideas
Creative solution ideas
Reading time: 5 mins
Quickly turn thoughts into tangible ideas that communicate clearly with visuals
